A complete IT department for your Atlanta company without recruiting, training or replacing anyone. One team handles support, security, vendors and planning for a flat monthly fee.
Get a Free IT AssessmentOne IT employee sounds simple until you add the salary, benefits, tools and the weeks they are away. Outsourced IT services give you a whole team for less than one hire in most offices. When you outsource your IT, you get an outsourced IT department that already has people, tools and processes in place.
IT outsourcing spreads the risk across a team, and good outsourced IT services are judged by results rather than hours billed. Already have one IT person? Co-managed IT keeps them and adds backup. Smaller teams can start with IT support for small business, and one-off problems are covered by IT support.
Want the core plan explained first? Start with managed IT services. Still comparing providers? Read our guide to choosing an IT provider in Atlanta.
One IT employee is one point of failure. When they are on vacation, out sick or take a new job, passwords, setups and vendor contacts often go with them.
An outsourced team removes that risk. Someone is always available, everything is documented and skills you would never hire for, like security or cloud migrations, come with the plan.
Everything below is part of one monthly plan. Pick a topic to see what is handled for you and how it works in a Atlanta office.
Everything an internal IT department would handle: user support, new hires, departures, devices and software, without you hiring anyone.
Your staff get one place to ask for help instead of chasing whoever seems good with computers. Every request is tracked, so you can see what was done and how fast.
Devices are protected and patched, email is filtered and backups are tested, on a fixed schedule rather than when someone remembers.
Security runs the same way every month, whether anyone thinks about it or not. A short report shows what was blocked, patched and backed up.
Internet providers, phone systems, copier companies and software resellers are all handled by one team.
When the internet goes down or a license renews, your outsourced team makes the call. No more afternoons on hold with carriers and vendors.
Quarterly reviews, a replacement plan and a yearly budget make IT something you plan instead of something that surprises you.
You get the planning a full-time IT manager would provide, including replacement schedules, budgets and advice on bigger decisions, without the salary.
Lots of companies can fix a computer. These are the reasons Atlanta businesses give for choosing Stack Atlanta and sticking with us.
Our team knows which Midtown towers need paperwork before anyone enters the riser room, how summer storms affect power across the metro and how long it really takes to get from Downtown to Alpharetta at 5 p.m. That local knowledge turns into faster, calmer fixes.
Your network, devices and backups are watched day and night. Most problems are handled before anyone notices, and you get a plain explanation when something needs your decision.
A free assessment ends with a per-user quote listing every included service. No hourly surprises, no unexpected after-hours charges and no fine print about what counts as extra.
From Downtown towers to campuses along GA-400, companies across the metro hand their IT to one team with technicians nearby.
Downtown offices sit in older towers with shared risers and strict building access. Managed IT here means coordinating with property management, keeping remote access reliable for MARTA commuters and scheduling heavier work after hours.
Law firms, agencies and tech teams in Midtown run on fast Wi-Fi, video calls and secure file sharing. They need dependable networks in busy high-rises and tight access control for client data.
Wealth managers, insurance agencies and professional offices in Buckhead hold sensitive financial data. Managed IT keeps that data protected, backed up and documented for audits and insurers.
Design firms, showrooms and production companies in West Midtown move large files every day. They need strong networks, solid backups and workstations that keep up with demanding software.
Corporate offices and medical groups around the Perimeter often connect several locations. Managed IT monitors those links and gives every site the same help desk.
Fast-growing tech and fintech companies in Alpharetta add people every month. Managed IT makes every new hire’s laptop, accounts and access ready before the first day.
Clinics, nonprofits and small professional offices in Decatur need dependable systems without a big IT budget. A managed plan covers updates, backups and security for one monthly fee.
Regional offices near the Galleria and The Battery often support staff across the northwest suburbs. Managed IT keeps those offices connected and supported without long waits for a visit.
Each option solves a different problem. Here is how they compare on cost, coverage and risk. For first-year numbers, read managed IT services vs in-house IT in Atlanta.
| Topic | Stack Atlanta | In-House IT Hire | Break-Fix IT |
|---|---|---|---|
| Monthly cost | Flat fee, tools included | Salary, benefits & tools | Hourly invoices |
| Skills available | Help desk, security, cloud & network | One person’s strengths | Whoever is sent |
| Coverage | Every business day + 24/7 monitoring | Office hours, minus time off | Only when called |
| Recruiting & training | None | Months & ongoing cost | None |
| Documentation | Complete & yours | Often in one head | Rarely kept |
| Security | Monitored on a schedule | When time allows | After an incident |
| Scaling up | Add users to the plan | Another hire | More invoices |
| Getting started | 2 to 4 weeks | 2 to 3 months to hire | Same day |
Atlanta companies that outsource IT see the gaps close quickly. These are the differences they mention most.
Help desk, security and cloud skills on call.
A flat fee replaces salary, benefits and tools.
Every system and password documented and yours.
Upgrades and budgets planned a year ahead.
Outsourcing looks different in each industry. These pages show how it works.
A complete IT team that understands confidentiality, deadlines and document systems.
Financial ServicesStrong security, audit-ready records and dependable systems for advisors and their clients.
Engineering FirmsPowerful workstations, large file transfers and design software kept running.
Logistics CompaniesWarehouse, dispatch and tracking systems supported around the clock.
With our old provider, a broken laptop meant a ticket and a long wait. Now somebody picks up right away and most problems are gone before the call ends. The constant IT complaints in our office simply stopped.
We were worried about changing providers during our busiest season. The handover took about three weeks, email and files never stopped working and we received full documentation at the end.
Every repair used to come with its own invoice. Now it is one monthly amount, a short report and a conversation about upgrades before anything breaks. Budgeting for IT finally makes sense.
Your free assessment ends with a written summary and a per-user quote. If co-managed or lighter support fits better, we tell you on the first call. Then you decide.
Usually a flat monthly fee per user that includes tools, monitoring and support. For most offices under 75 people that is well below one full-time hire; our pricing guide lists typical rates.
Everything an internal IT department would do: help desk, devices, accounts, security, backups, network, vendor calls and planning. You keep ownership of all systems and passwords.
For most Atlanta offices under about 75 employees, yes. Our comparison of managed IT and in-house IT in Atlanta shows the full math.
No. Admin access, passwords and documentation stay with your company, and you approve major changes.
Then co-managed IT is usually the better fit. Your person stays in charge with a team behind them.
Yes. Most requests are handled remotely, and technicians visit offices across metro Atlanta for hardware, cabling and setups.
With endpoint protection, email filtering, multi-factor sign-in, scheduled patching, tested backups and a written incident plan.
Two to four weeks for most offices, with support moved over in stages so nobody loses a working day.
Yes. Some offices begin with IT support for a few problems and move to a full plan later.
Documentation, passwords and admin access are handed over with no fee for your own information.
Need something slightly different? These services cover the same ground from another angle.
A free assessment compares your current setup with a full outsourced plan.